Rules of conduct
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Upon entering the facility, guests will commit to respecting these regulations as well as the notices they will find posted all around the interior throughout their stay.
Terme Caronte promotes a healthy lifestyle, therefore smoking is prohibited in non-designated areas, in the thermal pool area, in the children's playground, and near other guests and departments.
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It is recommended not to eat during treatments and it is forbidden to bring and consume snacks in the treatment departments.
Be respectful and polite towards the staff.
Be respectful of the facility and the cleaning staff.
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Respect the shift schedules / notify in case of delays and cancellations.
Adopt an appropriate dress code.
Respect the parking restrictions and the areas designated for disabled people.
In order to guarantee a pleasant stay in a comfortable, relaxing, and healthy environment for all customers, silence and discretion are recommended; please silence your cell phones and do not use the audio when viewing multimedia content.
The Management reserves the right to remove anyone non-compliant.
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We are pet lovers, pet-friendly.
Cats & dogs/ Your pets are very welcome at our spa, in gardens, pool deck and lounges. Sanitary bags are available, along with bowls and dog-biscuits at the front desk.
HEALTH WARNINGS
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Access is prohibited to people suffering from infectious diseases, skin rashes or open wounds.
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Please promptly report to the staff any injuries or illnesses that may occur within the facility as well as any unpleasant sensations during treatments.
To use all services it is necessary to be in good health. It is advisable to consult your doctor if you find yourself in one of the conditions listed below, so that he or she can assess the risks you run in relation to your specific pathology and your general state of health:
Neoplasms, Heart disease and/or after-effects of cardiac surgery (by-pass, valve surgery, etc.), Arterial hypertension, Epilepsy or seizures, Illnesses that cause alterations in balance,
Chronic respiratory diseases (asthma, emphysema, etc.)
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In the presence of the pathologies listed above, it is strongly recommended to also consult your doctor for access to cabin treatments (in particular for manipulations and muds, massages, exfoliating treatments).
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